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var(--tc-border);background:#f9fbff}.danger-btn{min-height:42px;border:1px solid rgba(239,68,68,.24);border-radius:10px;color:#dc2626;background:#ef444414;font-weight:750}.danger-btn:hover{background:#ef444424}@media(max-width:980px){.users-toolbar,.users-toolbar-left{align-items:stretch;flex-direction:column}.users-toolbar-actions,.user-filters{flex-wrap:wrap}.users-search{width:100%}}@media(max-width:620px){.users-toolbar-actions,.user-filters,.users-pagination,.drawer-footer{flex-direction:column;align-items:stretch}.users-pagination{display:grid}.drawer-footer{grid-template-columns:1fr}}.ticket-metrics-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:24px;margin-bottom:32px}.ticket-metric{padding:24px;border:1px solid var(--tc-border);border-radius:12px;background:#ffffffe6;box-shadow:0 16px 42px #020a1812,inset 0 1px 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var(--tc-border)}.tickets-toolbar-top,.tickets-toolbar-bottom{display:flex;align-items:center;justify-content:space-between;gap:18px}.ticket-tabs{display:flex;gap:4px;padding:4px;border:1px solid var(--tc-border);border-radius:10px;background:#f8fafc;overflow-x:auto}.ticket-tabs button{display:inline-flex;min-height:34px;align-items:center;justify-content:center;gap:8px;padding:7px 14px;border:1px solid transparent;border-radius:8px;color:#596273;background:transparent;font-size:14px;font-weight:750;white-space:nowrap}.ticket-tabs button:hover{color:var(--tc-primary);background:#eef3ff}.ticket-tabs button.active{color:var(--tc-primary);border-color:#cfe0ff;background:#eef3ff}.ticket-tabs span{padding:2px 6px;border-radius:999px;color:var(--white);background:#ef4444;font-size:10px;line-height:1.2}.tickets-search{flex:0 0 264px}.tickets-table-wrap{overflow-x:auto}.tickets-table{width:100%;min-width:1120px;border-collapse:collapse;text-align:left;font-size:14px}.tickets-table th{padding:14px 16px;border-bottom:1px solid var(--tc-border);color:#7c8796;background:#f8fafc;font-size:12px;font-weight:800;letter-spacing:.08em;text-transform:uppercase}.tickets-table th:first-child,.tickets-table td:first-child{width:56px;text-align:center}.tickets-table th:last-child,.tickets-table td:last-child{text-align:right}.tickets-table td{padding:16px;border-bottom:1px solid #eef2f7;color:#445064;vertical-align:middle}.tickets-table tr{cursor:pointer}.tickets-table tr:hover td{background:#f9fbff}.tickets-table tr.urgent td{background:#ef444409}.tickets-table tr.urgent:hover td{background:#ef444412}.ticket-id{color:#596273;font-family:SFMono-Regular,Consolas,Liberation Mono,monospace;font-size:12px;font-weight:750}.ticket-subject{margin-bottom:7px;color:var(--tc-text);font-weight:750}.ticket-tags{display:flex;flex-wrap:wrap;gap:6px}.ticket-tags span{padding:3px 8px;border:1px solid #dbe7ff;border-radius:7px;color:#596273;background:#f8fafc;font-size:10px;font-weight:750}.person-cell{display:inline-flex;align-items:center;gap:9px}.person-cell strong,.person-cell small{display:block}.person-cell strong{color:var(--tc-text);font-size:14px;font-weight:650}.person-cell small{margin-top:3px;color:#7c8796;font-size:12px}.person-cell.compact strong{color:#445064;font-weight:650}.priority-label{display:inline-flex;align-items:center;gap:6px;font-size:12px;font-weight:850}.priority-label.danger{color:#ef4444}.priority-label.warning{color:#b45309}.priority-label.muted{color:#7c8796}.assign-btn{display:inline-flex;align-items:center;gap:6px;border:0;color:var(--tc-primary);background:transparent;font-size:12px;font-weight:800}.assign-btn:hover{color:var(--tc-primary-hover)}.ticket-updated{color:#7c8796;font-size:12px}.row-action-btn{display:inline-grid;width:34px;height:34px;place-items:center;border:0;border-radius:10px;color:#7c8796;background:transparent}.row-action-btn:hover{color:var(--tc-primary);background:#eef3ff}.pagination-ellipsis{display:inline-grid;width:24px;place-items:center;color:#7c8796}@media(max-width:1180px){.ticket-metrics-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.tickets-toolbar-top,.tickets-toolbar-bottom{align-items:stretch;flex-direction:column}.tickets-search{flex-basis:auto;width:100%}}@media(max-width:620px){.ticket-metrics-grid{grid-template-columns:1fr}.ticket-tabs{width:100%}}.dashboard-header h2{margin:0;font-size:20px;font-weight:800;letter-spacing:-.01em;color:var(--tc-text)}.dashboard-header h2+p{margin:2px 0 0;font-size:13px;color:var(--muted)}.disc-card{border:1px solid var(--tc-border);border-radius:12px;background:#ffffffe6;box-shadow:0 16px 42px #020a1812,inset 0 1px #ffffffe6;overflow:hidden}.disc-tabs{display:flex;gap:8px;margin-bottom:20px;flex-wrap:wrap}.disc-tab{padding:9px 18px;border-radius:10px;border:1px solid var(--tc-border);background:var(--white);color:#445064;font-size:13px;font-weight:700;cursor:pointer;transition:all .16s ease}.disc-tab:hover{border-color:var(--field-border);color:var(--tc-primary)}.disc-tab.active{border-color:transparent;color:var(--white);background:linear-gradient(180deg,var(--tc-primary-hover) 0%,var(--tc-primary) 100%);box-shadow:0 10px 22px #002fa733}.disc-table{width:100%;border-collapse:collapse;font-size:13.5px}.disc-table th{padding:14px 16px;text-align:left;border-bottom:1px solid 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11px;font-size:11.5px;font-weight:700;color:var(--tc-primary);background:#002fa712;border:1px solid var(--field-border)}.disc-badge{display:inline-flex;border-radius:999px;padding:4px 11px;font-size:11.5px;font-weight:700}.disc-badge.ok{color:#047857;background:#10b9811a;border:1px solid rgba(16,185,129,.25)}.disc-badge.off{color:#5b6577;background:#64748b14;border:1px solid var(--tc-border)}.disc-neg{color:#047857;font-weight:700}.disc-actions{display:flex;gap:8px;align-items:center;justify-content:flex-end}.disc-icon-btn{display:inline-flex;align-items:center;justify-content:center;width:32px;height:32px;border-radius:9px;border:1px solid transparent;background:transparent;color:var(--muted-soft);cursor:pointer;transition:all .16s ease}.disc-icon-btn:hover{background:#ef444414;border-color:#ef444433;color:#dc2626}.disc-error{margin-bottom:16px;padding:12px 14px;border-radius:10px;font-size:13px;color:#b91c1c;background:#ef444412;border:1px solid rgba(239,68,68,.22)}.disc-warn{margin:12px 0;padding:12px 14px;border-radius:10px;font-size:12.5px;color:#92400e;background:#f59e0b17;border:1px solid rgba(245,158,11,.25)}.disc-overlay{position:fixed;inset:0;z-index:80;display:flex;align-items:flex-start;justify-content:center;padding:7vh 16px 40px;overflow:auto;background:#0c122052;backdrop-filter:blur(4px);-webkit-backdrop-filter:blur(4px)}.disc-modal{width:100%;max-width:540px;display:flex;flex-direction:column;gap:14px;padding:24px;border-radius:16px;border:1px solid var(--tc-border);background:var(--white);box-shadow:0 30px 70px #020a182e;animation:disc-pop .16s ease}@keyframes disc-pop{0%{opacity:0;transform:translateY(-8px)}to{opacity:1;transform:none}}.disc-modal-head{display:flex;align-items:center;justify-content:space-between;gap:12px}.disc-modal-head 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auto;align-items:center;gap:12px}.disc-rate-carrier{font-size:13px;font-weight:700;color:var(--tc-text)}.disc-rate-row input{height:38px;padding:0 12px;border-radius:9px;border:1px solid var(--tc-border);background:var(--field);color:var(--tc-text);font-size:13.5px;outline:none}.disc-rate-row input:focus{border-color:var(--tc-primary);box-shadow:0 0 0 3px var(--ring)}.disc-search{display:flex;align-items:center;gap:9px;height:42px;min-width:260px;padding:0 13px;border-radius:10px;border:1px solid var(--tc-border);background:var(--field);color:var(--muted-soft)}.disc-search:focus-within{border-color:var(--tc-primary);box-shadow:0 0 0 3px var(--ring)}.disc-search input{flex:1;height:100%;border:none;background:transparent;color:var(--tc-text);font-size:13.5px;outline:none}.disc-merchants{display:flex;flex-direction:column;gap:8px;max-height:340px;overflow:auto;padding:2px}.disc-merchant{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:12px 14px;border-radius:11px;border:1px solid var(--tc-border);background:var(--white);color:var(--tc-text);text-align:left;cursor:pointer;transition:all .16s ease}.disc-merchant:hover{border-color:var(--tc-primary);background:#002fa70a}.disc-merchant>span{display:flex;flex-direction:column;gap:2px}.um-stats{display:grid;grid-template-columns:repeat(auto-fit,minmax(190px,1fr));gap:14px;margin-bottom:20px}.um-stat{display:flex;align-items:center;gap:14px;padding:16px 18px;border-radius:12px;border:1px solid var(--tc-border);background:#ffffffe6;box-shadow:0 16px 42px #020a1812,inset 0 1px #ffffffe6}.um-stat-icon{display:flex;align-items:center;justify-content:center;width:42px;height:42px;flex:none;border-radius:12px;color:var(--tc-primary);background:#002fa714;border:1px solid var(--field-border)}.um-stat strong{display:block;font-size:22px;font-weight:800;line-height:1.2;color:var(--tc-text)}.um-row{cursor:pointer;transition:background .14s ease}.um-row:hover td{background:#002fa709}.um-drawer{max-width:660px}.um-contact{display:flex;flex-wrap:wrap;gap:16px;font-size:13px;color:var(--muted)}.um-contact span{display:inline-flex;align-items:center;gap:7px}.um-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:16px;padding:16px 0;border-top:1px solid var(--tc-border);border-bottom:1px solid var(--tc-border)}.um-field{display:flex;flex-direction:column;gap:3px;font-size:13.5px;color:var(--tc-text)}.um-field .disc-mono{font-size:11.5px;word-break:break-all}.um-discount{display:flex;flex-direction:column;gap:8px;padding:4px 0 10px}.um-discount-row{display:flex;align-items:center;gap:12px;flex-wrap:wrap}